Rental operations
Tenant communication
Replace scattered phone calls, texts, and emails with structured requests that both sides can see and track.
Last updated: 2026-03-15
The problems
Why owner-tenant communication breaks down.
Messages get lost
Tenant requests arrive by phone, WhatsApp, email, and text. Important issues slip through when communication is scattered across channels.
No record of what was discussed
When a tenant says they reported a problem weeks ago and you have no record of it, trust breaks down on both sides.
Hard to follow up
Without a structured way to track requests, it is easy to forget who asked for what and whether it was resolved.
What Vectro does
Structured communication that creates accountability.
- Tenants submit requests through a dedicated portal instead of scattered messages
- Every request is tracked with a clear status — open, in progress, or resolved
- Landlords see all requests in one place, organized by property and tenant
- Both sides have a shared record of what was communicated and when
What do tenants see?
Tenants get their own portal with contracts, bills, payments, and request submission.