Documentation

Rental operations

Tenant portal

Give tenants a clear view of their lease, bills, and payments — so they stop asking and you stop repeating yourself.

Last updated: 2026-03-15

The problems

Why tenants keep asking and landlords keep answering the same questions.

Tenants are in the dark

Most tenants have no easy way to check their lease terms, see what bills are due, or confirm what they have already paid. They rely on asking the landlord.

Constant back-and-forth

Every question about a bill, a payment, or a contract clause turns into a message thread. Both sides lose time on things that should be self-service.

No shared source of truth

When the landlord has one record and the tenant has another, disagreements are inevitable — and resolving them wastes everyone's time.

What Vectro does

Self-service transparency for tenants, fewer interruptions for landlords.

  • Tenants get a dedicated dashboard with their active lease, payment history, and utility bills
  • Bill breakdowns are transparent — tenants see exactly what they owe and why
  • Payment confirmations are visible as soon as the landlord matches a transaction
  • Tenants can submit requests directly through the portal instead of messaging
  • Both landlord and tenant work from the same financial record

How is tenant data protected?

Each tenant only sees their own data. Access boundaries are enforced at every level.

Data control